Passengers will enjoy the flexibility of changing their flight without being charged a fee. However, they will have to pay the fare difference, if any. Premium Flex offers a maximum of two changes to flight date or time, complimentary 20kg baggage allowance, complimentary seat selection, express boarding and express baggage at the airport carousel. The product is available for all AirAsia flights (except for Sri Lanka). Flight change is available up to two hours before the scheduled departure time of the original flight and must be at least three hours before the departure time of the new AirAsia flight and at least four hours before the departure time of the new AirAsia X flight. The change can be performed via web, mobile and all AirAsia official offline booking channels. In conjunction with this new product launch, AirAsia is offering a 20 per cent discount on all flights throughout its route network until August 17. The discount also applies to AirAsia X flights for travel up to December 14, 2014.
AIRASIA Group has launched a product called Premium Flex designed to entice corporate road warriors.