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This is part of the Skytrax World Airline Awards, the result of a survey conducted from September 2014 to May 2015 with the participation of 18.89 million passengers around the globe and announced at the Paris Air Show 2015 on June 16.
The award for the world's most improved airline represents the highest changes in ratings amongst the airlines featured in the awards.
In addition, Vietnam Airlines also jumped three steps to take 55th place in the list of the world’s 100 best airlines for 2015.
Skytrax World Airline Awards are coveted quality accolades for the world airline industry. Travellers from across the globe take part each year in the world’s largest airline passenger satisfaction survey to decide the award winners. The World Airline Awards are a global benchmark of airline excellence and widely known as the Passengers Choice Awards.
On September 1, the carrier resumed flights to and from the Pleiku airport in the Central Highlands province of Gia Lai.